At bjbaje, your personal data is handled with the same rigour we apply to financial security. This Privacy Policy explains in full how we collect, process, store, share, and protect information relating to registered players and visitors to our platform. We are committed to full transparency regarding every data practice that affects you.
These commitments summarise the core principles that underpin every data decision made at bjbaje. The full legal detail follows in the policy document below.
All data transmitted between your device and the bjbaje Platform is protected by 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text across any connection.
bjbaje does not sell, rent, or trade your personal information to third-party marketers, data brokers, or advertising networks under any circumstances. Your data exists on our platform solely to deliver and improve the services you have signed up for.
bjbaje collects only the personal data that is strictly necessary to operate your account, process payments, verify your identity, and comply with legal obligations. We do not collect data speculatively or beyond the scope of these defined purposes.
Every bjbaje player has the right to request a copy of the personal data held about them and to request corrections to any inaccurate information. Requests are processed within 30 days of receipt via the bjbaje support team.
Subject to our legal retention obligations, you have the right to request the deletion of your personal data from bjbaje's systems. Account closure requests that include a data erasure component are handled by our dedicated privacy team within the timeframes set out in this policy.
Promotional communications from bjbaje are entirely opt-in. You may withdraw consent for marketing messages at any time via your account settings or by contacting the support team. Transactional messages related to your account security and payment activity cannot be opted out of, as these serve a safety function.
Summary: bjbaje ("we", "us", "our") is committed to protecting the privacy and personal data of all players and visitors to bjbaje.club. This Privacy Policy describes our data practices in full. By registering an account or using the bjbaje Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
bjbaje operates an online casino and sports betting platform accessible at bjbaje.club, serving players primarily located in Bangladesh. In the course of operating this platform, bjbaje collects and processes certain personal data about its registered players and website visitors. This Privacy Policy sets out exactly what data we collect, why we collect it, how we use it, with whom we share it, and how long we retain it.
This Policy applies to all personal data processed by bjbaje in connection with the platform, including data collected via the website, mobile-optimised browser access, customer support interactions, and payment processing channels. It should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are available on the bjbaje Platform.
We take our data protection responsibilities seriously. bjbaje does not view privacy compliance as a box-ticking exercise — it is a core operational standard that reflects our commitment to the trust placed in us by every player who chooses to use the bjbaje Platform.
bjbaje collects the following categories of personal data from players and visitors:
bjbaje collects personal data through the following channels:
bjbaje processes personal data for the following defined purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact, Account |
| Age verification and KYC compliance | Identity, Contact, Financial |
| Processing deposits and withdrawals | Financial, Identity |
| Delivering and improving Platform services | Account, Gameplay, Technical |
| Fraud detection and prevention | All categories |
| Responsible gaming monitoring and intervention | Account, Gameplay, Financial |
| Customer support and dispute resolution | Identity, Contact, Communications |
| Sending transactional notifications | Contact, Financial |
| Sending promotional communications (with consent) | Contact, Account |
| Platform analytics and performance optimisation | Technical, Gameplay |
| Legal compliance and regulatory reporting | Identity, Financial, Account |
bjbaje processes personal data on one or more of the following legal bases, depending on the specific processing activity involved:
bjbaje does not sell or trade your personal data. We may share data with the following categories of third parties, strictly for the purposes set out in this Policy:
To process deposits and withdrawals, bjbaje shares transaction-relevant data with mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank). These providers process data under their own privacy policies and are contractually required to handle your data securely.
Where bjbaje uses a third-party service to assist with player identity verification, the minimum data necessary to complete that verification (typically name, date of birth, and identity document details) will be shared with that provider. Verification providers are bound by strict data processing agreements with bjbaje.
Third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive anonymised or pseudonymised session data necessary to deliver their games within the bjbaje Platform. These providers do not receive your full identity data unless explicitly required for a specific game-related compliance purpose.
bjbaje may share relevant account and transaction data with fraud prevention systems and security monitoring services to protect the integrity of the Platform and the interests of all players.
bjbaje will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, valid legal process, or where disclosure is necessary to protect the rights, property, or safety of bjbaje, its players, or third parties.
In the event of a merger, acquisition, or sale of all or part of bjbaje's business assets, player data may be transferred to the successor entity. Players will be notified of any such transfer and the applicable privacy terms of the successor prior to any change taking effect.
bjbaje retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to any individual.
bjbaje implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Despite these measures, no data transmission or storage system is completely secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, bjbaje will notify affected players without undue delay and will take all reasonable steps to contain and remediate the incident.
bjbaje uses cookies and similar tracking technologies on the Platform to deliver core functionality, analyse usage patterns, and improve the player experience. The following categories of cookies are used:
These cookies are strictly necessary for the Platform to function. They enable core features such as session management, login state persistence, and security token validation. Essential cookies cannot be disabled without severely impairing your ability to use the Platform.
bjbaje uses anonymised analytics cookies to understand how players navigate the Platform, which pages attract the most engagement, and where technical difficulties arise. Analytics data is aggregated and does not identify individual players. This information is used exclusively to improve Platform performance and content quality.
Functional cookies remember your preferences — such as language settings, preferred payment method, and responsible gaming limit configurations — to personalise your experience across sessions. These cookies are optional but enhance Platform usability.
You may manage or disable non-essential cookies via your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of the bjbaje Platform. bjbaje does not use third-party advertising cookies or cross-site tracking technologies for the purpose of serving targeted advertisements on external websites.
As a bjbaje player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the bjbaje support team via live chat or email. Requests will be acknowledged within 5 business days and actioned within 30 calendar days.
The bjbaje Platform is strictly intended for adults aged 18 years and above. bjbaje does not knowingly collect personal data from individuals under the age of 18. If we become aware that an account has been registered by a person under 18, that account will be immediately closed, all data associated with it will be deleted as soon as legally permissible, and any deposited funds will be returned to the source payment method after deduction of any bonus amounts credited to the account.
Parents and guardians who believe that a minor may have registered on the bjbaje Platform are encouraged to contact us immediately via live chat or at the email address provided in Section 14 of this Policy.
bjbaje's primary player data is processed and stored on servers located within secure data centre facilities. Where it is necessary to transfer personal data to service providers or technology partners located outside Bangladesh — for example, game software providers or fraud detection services — bjbaje ensures that appropriate safeguards are in place prior to any such transfer. These safeguards may include standard contractual clauses, data processing agreements with binding security obligations, or transfers to jurisdictions that offer an adequate level of data protection.
bjbaje will not transfer your personal data to any country or organisation that cannot provide an adequate level of protection for that data. If you have questions about the safeguards applicable to a specific transfer, please contact us via the details in Section 14.
bjbaje reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform services. When a material change is made, we will notify registered players via their registered email address and will display a prominent notice on the Platform for a minimum of 14 days following the change.
The effective date at the top of this Policy indicates when it was last reviewed and updated. Your continued use of the bjbaje Platform following notification of a policy update constitutes acceptance of the revised Privacy Policy. If you do not accept the updated Policy, you must discontinue use of the Platform and request account closure.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way bjbaje handles your personal data, please contact us using any of the following channels. Our privacy team is available 24 hours a day, 7 days a week, at Bangladesh Standard Time (UTC+6):
We aim to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within 30 calendar days. For complex data subject access requests, we may extend this period by a further 30 days where necessary, in which case we will notify you of the extension and the reason for it within the initial 30-day window.
Now that you understand how we protect your data, explore everything bjbaje has to offer — from cricket betting and live slots to a full-featured casino experience. All secured with the privacy standards described above.